This is the first in our Speedbumps series, where we focus on common challenges that can come up while working with someone on their mental health.
Our guest this week, Dr Suzie Hudson, will talk about the very first contact we make with a person. How do we start off our engagement in the best way possible. Suzie addresses some of the common challenges (as selected by real mental health practitioners) and talks about making the best start possible.Â
Resources
Codes of Ethics: We have linked a few here, however your professional body will likely have their own code of ethics, and it is important to be familiar with this. If you work under an AHPRA governed profession you can find Professional Standards within your board.
Social Work – Nursing – Psychology – Shared Code of ConductÂ
It is important to be aware of your obligations within mandatory reporter guidelines. All healthcare or welfare workers are mandatory reporters in NSW. Here is a guide on what to listen for with regard to abuse or neglect. Here is a collection of Practice Tips.Â
This is a helpful structured guide for navigating the first call. You can tweak to suit your needs, but it may be helpful to have a short dot-list of points you want to cover.Â
For some clients, they are not entirely willing participants. Consider how Motivational Interviewing may be able to be part of your intake call. You could listen to our past podcast on motivational interviewing for how to listen well for change talk.Â
